Join us for our November Chamber Luncheon. You will have the opportunity to network, market your business, enjoy a delicious lunch from Alexa's Cafe and Catering, and hear from an informational speaker.
Please contact the Chamber at 425.485.4353 for reservation availability.
Speaker: Brad Worthley, Brad Worthley International
Topic: “Exceeding Customer Expectations”
Businesses can no longer have the goal of meeting the customer’s expectations; the goal today must be to exceed them. What does that look like from the customer’s perspective?
You will learn about how customers create their perceptions of you, your employees and your business. You will walk away with actionable information with which to make changes the very same day. This session is targeted to anyone, from any industry, at any level. Some of the topics covered will include:
• Three Customer Level Types
• Creating Emotional Attachments
• Perception Becomes the Customer’s Reality
• The Three Levels of Listening
• Using Pedestal Words
• How People Judge Us
We look forward to seeing you there!
Thank you to our Event Sponsor: Se•Lyn Boutique
Thank you to our Student Of The Month sponsor: Michelle Gehlsen

Date and Time
Wednesday Nov 9, 2016
11:30 AM - 1:00 PM PST
Wednesday, November 9, 2016
11:30 AM to 1:00 PM
Check in/open networking begins at 11:00 AM
Location
The Rosewood Room
in Country Village
720 238th Street SW, Suite H
Bothell, WA 98021
Fees/Admission
Please contact the Chamber at 425.485.4353 for reservation availability.
Chamber Members: $25
($5 member discount if paid by Wednesday, Nov 2)
Non Members: $35